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FREQUENTLY ASKED QUESTIONS

What is the cancellation policy?

All purchases are final. We are not able to offer any refunds, transfers, or rollovers for any reason.

Will the event be cancelled if weather is inclement?

The event is sanctioned by Triathlon BC and follows standard protocols for ITU racing. On-site commissaries from TriBC, along with the Race Director, will determine if weather may adversely impact the safety of the event and make appropriate changes if necessary. The event is early in the season and mountain weather in Whistler may be unpredictable. Racers are encouraged to prepare for cold weather and precipitation. Lake temperatures will be measured on race day and a determination will be made should the temperature be below safe swimming standards, in which case the swim may be shortened (or canceled, though that is extremely unlikely). If the swim is canceled we will do a duathlon format.  

Is the event a qualifier for anything?

Yes! XTERRA Whistler is now a qualifier for the 2022  XTERRA World Championships in Trentino, Italy and the 2023 ITU Cross World Championships in Ibiza, Spain. For ITU Cross Worlds you need to provide an expression of interest.  Expression of interests will open 3 weeks before each event, and close on race morning. Triathlon Canada will provide a unique link for each qualifying event. To be eligible for a berth or spot, the athlete must have annual membership with a provincial governing body prior to event day.

Do I need the Tri BC Insurance?

Yes, if you are not a member of Triathlon BC then you will need to purchase the single-day Tri BC insurance with your race registration. 

How will the awards work?

We have awards for 1st, 2nd, 3rd overall in the Elite category and also awards will be based upon Sprint and Championship distances in your respective age group. There are also awards for the relays.

What do I get in my race package?

You will receive a XTERRA Whistler swim cap (must be worn for the race), timing chip, race bib (with safety pins), a XTERRA Whistler Run Cap, and some other goodies. For information on where and when to collect your race package, please see the Race Info page.

Is there a bag drop for my extra gear?

No, but there will be adequate room around the official transition area (fence lines) for storage of non-essential gear bags. 

Is the swim a mass start?

The swim will be broken into 2 major waves, separated by 60 minutes. Wave 1 will be Championship distance swimmers including relay and Wave 2 will be Sport | Sprint distance. We do not anticipate issues with a crowded swim. The start area beach is large and swim ‘lanes’ will provide lots of room for racers to spread out. Swimmers with less experience or anxiety may self-seed to the rear of each wave. We have plenty of water safety people out on the course.

How technical are the bike trails?

The bike course is a mix of gravel road, gravel double track, and traditional single track. All of the trails in the Lost Lake area (known as Zappa trails) are either designated Green or Blue. There are no Black trails in the bike course. All racers are encouraged to pre-ride the bike course prior to race day. 

Will there be places to pass other racers?

There are 2 longer sections of gravel road at the beginning and middle which will provide great passing opportunities. For Championship distance, this will provide 4 good passing locations. Standard amateur sportsmanship conduct will be in effect for all other parts of the bike course. If a faster rider approaches you from behind and signals intent to pass, the rider in front should find a safe place to pull aside and let the faster rider by.

Can I ride a cyclocross or gravel bike for this event?

No. Traditional road handlebars are not permitted and tire width must be minimum 1.5”.

How technical is the run course?

The run course is a mix of gravel and decommissioned logging road, gravel double track, and traditional single track. The run course does contain some technical features, including the descent of the Green Lake Loop (decommissioned logging road) on the Championship route and final single track trails to finish (elevated slatted woodwork) (both Sport and Championship routes). This will make the run fun and challenging for all.

What are the rules for this event?

As a Triathlon BC sanctioned race the XTERRA will adhere to official ITU rules, which can be found at https://www.triathlon.org/uploads/docs/World_Triathlon_Competition_Rules_2022.pdf.

Where can I park?

There is no parking at Lost Lake. Plan to park in one of the public parking lots (https://www.whistler.ca/services/transportation/parking) and walk or ride into the race area. 

As of now, we have a transit service interruption in Whistler which also affects the free shuttle to Lost Lake. 

Where can I stay?

Need a roof over your head while you visit? Our friends at Sundial Hotel have you covered. Use Code XTERRA for discount

Can I volunteer?

Absolutely. In fact we’d love you to. If you’ve ever participated in an event before, you’ll know that volunteers are the heart and soul of it all. Without them races simply do not happen. If you’re free June 11 or 12 to help volunteer, please complete the volunteer application. Your help is so appreciated